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Departments
Dock to Dock: Shortage claims
The Problem Alleged shortage at arrival. The Key Point Drivers must have an opportunity to validate shortage claims. The Solution...
Produce Pointers: Timing and trouble notices
The Problem Timely “trouble notice” not provided to shipper. The Key Point Timely notice is a required element of a...
Trading Assistance: Reviewing Reefer Downloads
The streams of temperature data captured by a reefer download is somehow too much and not enough at the same...
Produce Pointers: Timing and trouble notice
The Problem: Timely “trouble notice” not provided to shipper. The Key Point: Timely notice is a required element of a damages...
Dock-to-Dock: Who pays detention fees?
The Problem Dispute over responsibility for detention fees. The Key Point A carrier’s detention fees are chargeable to the party...
Produce Pointers: Inspection and missing product
The Problem Entire shipment not available for government inspection. The Key Point Any missing product must be considered free of...
Trading Assistance: Salvage Returns
All things considered, fresh produce vendors and carriers work pretty darn well together. Reasonable people with an eye toward future...
Trading Assistance: Product Allegedly Loaded Warm
All things considered, fresh produce vendors and carriers work pretty darn well together. Reasonable people with an eye toward future...
Trading Assistance: Reefer Download vs. Portable Recorder
All things considered, fresh produce vendors and carriers work pretty darn well together. Reasonable people with an eye toward future...
Know Your Trade Terms: Protection
Trade terms save us from having to work through boilerplate legalese with each new transaction. They are essentially shorthand versions...
Know Your Trade Terms: PAS vs. Consignment
Trade terms save us from having to work through boilerplate legalese with each new transaction. They are essentially shorthand versions...
Know Your Trade Terms: Delivered
Trade terms save us from having to work through boilerplate legalese with each new transaction. They are essentially shorthand versions...
Trading Assistance: Late trucks and financial damages
The Problem Establishing financial damages resulting from a late truck. The Key Point Late claims require proof of failure to...
A broken seal and food safety concerns
Resting easy on the carrier’s dime Absolutes often sound good. For example, a company that states it has “a zero-tolerance...
Produce Pointers: Inspections must be timely
The Problem Government inspection of blueberries taken five days after arrival. The Key Point Inspections taken days after product arrives...
The problem with reefer downloads
Long on information, but often short on answers Reefer downloads provide streams of data. Temperature readings for supply and return...
Perfect downloads, warm pulps, and restricted access
No two carrier claims are identical, but there are recurring themes. For example, when presented with a warm temperature report...
Produce Pointers: Negative returns
The Problem Negative return from price-after-sale (PAS) transaction. The Key Point Price-after-sale sellers are not responsible for negative returns. The...
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